Shipping policy

Shipping Policy 

Processing Time

Orders are processed within 2–5 business days (excluding weekends and holidays).

Shipping Time

Standard delivery typically takes 5–10 business days depending on your location. International orders may take longer due to customs clearance.

Tracking

Once your order ships, you will receive an email with tracking details.

Lost or Stolen Packages

Donchalant is not responsible for lost, stolen, or delayed shipments once they are with the carrier. Please contact the carrier directly if issues arise.

Wrong Address Disclaimer

Customers are responsible for entering the correct shipping address at checkout. We are not liable for packages sent to incorrect addresses.